Privacy Policy

1. Overview

EasySunday Indonesia (“we”, “us”, or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order with us.

2. Data We Collect

We collect different types of information depending on how you interact with our platform:

We do not collect or store full payment card numbers. All payment data is handled directly by our certified payment gateway (Midtrans).

3. How We Use Your Data

We use the information we collect for the following purposes:

• Order Fulfillment: To process, confirm, pack, and deliver your purchases.
• Customer Support: To respond to inquiries, complaints, or return requests.
• Account Management: To manage your account, login sessions, and purchase history.
• Marketing Communications: To send you updates, promotions, and new launch notifications (you can opt out at any time).
• Analytics & Improvement: To understand how users interact with our site and improve the shopping experience.
• Legal Compliance: To comply with applicable laws, prevent fraud, and resolve disputes.

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to any third party. We only share data with trusted service providers necessary to run our business:

• Lion Parcel: Shipping and delivery services — receives your name and delivery address only.
• Midtrans: Payment processing — receives transaction data in a PCI-DSS compliant environment.
• Google Analytics: Website analytics — receives anonymized usage data.
• Legal Authorities: When required by law, court order, or to protect EasySunday’s legal rights.

All third-party partners are bound by their own privacy policies and are obligated to handle your data responsibly.

5. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. Here is what we use:

• Essential Cookies: Required for core site functionality such as shopping cart, login sessions, and checkout.
• Analytics Cookies: Used by Google Analytics to collect anonymized data about how visitors use our site.
• Preference Cookies: Remember your language, currency, and display preferences.

You may disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect site functionality, particularly the shopping cart and checkout process.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by Indonesian law. Specifically:

• Order and transaction records: retained for a minimum of 5 years for accounting and legal compliance.
• Account information: retained until you request deletion or your account is inactive for more than 3 years.
• Communication records: retained for 1 year after the final communication.

7. Data Security

We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These include:

• SSL/TLS encryption for all data transmitted through our website.
• Restricted database access limited to authorized personnel only.
• Regular security reviews and vulnerability assessments.

8. Your Rights

You have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete data.
• Right to Deletion: Request that we delete your personal data, subject to legal retention obligations.
• Right to Opt Out: Unsubscribe from marketing communications at any time.
• Right to Data Portability: Receive your data in a structured, machine-readable format.

To exercise any of these rights, please contact us. We will respond within 14 business days.

9. Third-Party Services

Our website may contain links to third-party websites or embed third-party services. These sites operate independently and have their own privacy policies. EasySunday is not responsible for the privacy practices of any third-party websites or services.

We encourage you to review the privacy policies of any third-party sites you visit through links on our platform.

10. Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data without parental consent, please contact us immediately so we can take appropriate action.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or applicable laws. Any updates will be effective upon posting to this page with a revised “Last updated” date.

We recommend reviewing this page periodically to stay informed about how we protect your data.

12. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or your personal data, please contact us through:

• Website: https://www.easysunday.id/
• Contact Form: Contact Us
• Instagram: @easysunday.ina